Xerium Technologies, Inc. ("Xerium") is committed to protecting any personal information that you may provide to us. In particular, we believe it is important for you to know how we treat information about you that we may receive from the Xerium.com web site (the "Web Site").
What personal information we collect.
In general, you can visit the Web Site without telling us who you are or revealing any information about yourself. We collect personal information that you choose to provide voluntarily when using the Web Site. This information may include your email address, account information, and your account password. We may also ask for personal information when you contact us by email and by other various means. This information will assist us in responding to your requests.
We do not intentionally collect personal information about children under the age of 18, and we do not knowingly market our products or services to children. We ask children under the age of 18 not to submit any personal information to us.
When you create an account, we may collect your name, your e-mail address, company name, your job title, phone number, address and other customer information. We collect this information in order to create an account for you and better serve you as our customer.
Cookies and Other Computer Information
Our web servers also seek (as many web sites do) to place a "cookie" (a small data file) on your computer's hard drive which allows the server to determine the computer when it visits again, in order to track statistical information about navigation to and throughout certain areas of the Web Site and display customizable features. This cookie is not used to obtain your name or any personal data, and the information that is tracked is used only for internal purposes in order to enhance and customize your online experience. However, if you prefer not to accept cookies, you can set your browser to reject them or to alert you before one is placed.
We also collect certain technical information from your computer each time you request a page during a visit to the Web Site. This information may include your Internet Protocol (IP) address, your computer's operating system, browser type and the address of a referring web site, if any. We collect this information to enhance the quality of your experience during your visit to our site and will not sell or rent this information to any third parties.
Other times we may collect information
There are portions of the Web Site where we may need to collect personal information from you for a specific purpose, such as to provide you with certain information you request. The information collected from you may include your name, address, telephone, fax number, or e-mail address.
How we use your personal information
Information we collect on the Web Site may be used to continually improve your experience, including by enabling us to respond to inquiries and requests for information, create customer accounts, communicate customer information to you and customize your online experience.
We never sell or rent your personal information to any third parties under any circumstances. We will share personal customer information only with our subsidiaries and affiliates and agents, representatives and trusted service providers and contractors for the limited purposes of responding to your inquiry or request, communicating with customers, providing customer service and enhancing and improving your on-line business experience.
Aside from the purposes described above, we will never share your personal information with any other third parties unless we have your express permission or under special circumstances, such as when we believe in good faith that the disclosure is required by law.
We reserve the right to change, modify or amend this policy at any time. Any such change, modification or amendment will be posted on the Web Site.
How to contact Xerium